To insure timely and effective communications with the public, the Augusta County Library Board of Trustees adopts the following Public Relations and Information Policy.
- Promote community awareness of the Augusta County Library and its services.
- Stimulate public interest in and usage of the Augusta County Library.
- Create public understanding and support of the Augusta County Library and its role in the community.
- Develop an annual Public Relations and Information Plan.
- Promote cooperation between county departments, local schools, and area organizations and the Augusta County Library.
- Inform local media through press releases, public service announcements, photo opportunities, and cordial relations.
- Publish newsletters, program flyers, and other print communications.
- Utilize website, social media, email, and other electronic communications.
- Maintain personal and group contacts with government officials, community leaders, service clubs, civic associations, schools, and other area organizations.
- Provide programs, classes, exhibits, and other library-centered activities for all ages.
- Survey users, non-users, and other segments of the population for service and reading preferences.
- Provide staff training and development in customer service, readers’ advisory, and marketing techniques.
- Create attractive displays to stimulate circulation.
- Recruit and train volunteers to assist the staff in fulfilling the library’s mission, goals, and objectives.
- Visit area schools, daycare centers, and nursery schools to provide puppet shows, storytelling, and book talks to stimulate library use.
- Participate in local events such as parades, festivals, and other community celebrations. Collaborate with local agencies such as Parks & Recreation, Social Services, Chamber of Commerce and schools to promote library services and issue library cards.
The Library Director or a designated staff member shall have the responsibility for coordinating the Augusta County Library’s public relations and public information activities.
Adopted by Library Board 11/20/96, Revised 07/21/16